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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

analytical and probing

communicate with stakeholders and convey information including

critically evaluate an operational situation by listening observing and clarifying information with supervisor

follow instructionsdirectives and report information

make notes of observations

participate in the team

provide and receive feedback in a constructive manner

read and understand the organisations plans policies and procedures

represent mathematical ideas in appropriate format

solve problems for a defined range of problems

voice personal view to the review process

Required Knowledge

aims and objectives of the task

organisational policies procedures and guidelines

risk management terminology and language in accordance with relevant standards risk hazard risk assessment risk management and risk treatment

specified methods or tools endorsed by an organisation and provided for use in the identification and analysis of risk

team work principles and strategies

techniques for giving and receiving feedback in a constructive manner

techniques for supporting others

techniquesmethods used to identify or analyse information

verbal and nonverbal communication techniques including language style active listening

written communication to a level required to complete workplace forms and reports

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to define and identify risk language definitions and terminology Evidence must also be provided of stakeholders involvement throughout the process and that an informed analysis of the risks has been undertaken using tools and methodology approved by the organisation

Consistency in performance

Competency should be demonstrated by gathering evidence over a range of workplace scenarios using a variety of tools and methodology and should include the assessment of a variety of risks that may adversely impact on the organisation

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or under conditions that accurately simulate the workplace

Specific resources for assessment

organisational documentation

relevant organisational standards

appropriate tools and methods used within the organisation

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Risks that may impact on objectives may include	Actual events Conflict Economic Environmental Financial Human behaviour Political circumstances Safety Security Technical
Organisational policies and procedures may include	Australian Standard AS/NZS 4360 Commonwealth and state/territory legislative requirements eg OHS Act Industry standards and codes of practice Organisational charter/business plan
Structure must include identifying	Amount of documentation required Analysis tools which are required to conduct the assessment Approach taken to conduct the assessment Depth of assessment
Stakeholders may include	Those people, organisations and other interested parties (both internal and external) who may affect, be affected by, or perceive themselves to be affected by, a decision or activity
Specified methods or tools may be	Qualitative Quantitative Semi-quantitative Or a combination of the three
Specified methods or tools may include	A risk matrix Analysis of risk registers Brainstorming Business continuity planning Examining any available data eg audit results/incident reports Expert judgement Focus groups Nomogram Scenario analysis SWOT analysis